Category Archives: Customers

Our world tea travellers

Here’s a recent Comment Card filled out by one of our customers a couple of weeks ago: I have been to tea shops all over the UK and in the US, and also Babington’s in Rome, and yours is among the best!  I wish I lived closer – this is my 2nd visit.  You are [...]

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Highlights of our 12th Anniversary

What a great day that was yesterday!  Thanks to our customers for making it a happy and busy day.   We were full throughout the day – always a good thing for a restaurant.  We gave away prizes, unveiled our gift baskets and new merchandise.  Our quiche special was highly popular as were the petite pumpkin [...]

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Community Giving – Nov. 12

As mentioned in my last blog, here are more details of our plans for November 12,  which is both our 12th Anniversary and Customer Appreciation Day.  A chief focus of this day is our plan to donate 10% of proceeds to the Tarrytown/Sleepy Hollow Community Food Pantry.   The Food Pantry is located in the basement [...]

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2011 Makaibari teas

Earlier this year, a prominent tea company, Special Teas, closed its doors.  Some of its customers were left without a tea supplier and a few found their way to us.  One such customer, Elise, quizzed me in detail about our Makaibari teas and pointed out that she had grown accustomed to Special Teas’ great service and [...]

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Words from appreciative customers…

We received two comments yesterday – one from a retail consumer who orders via mail and the other a wholesale customer, by coincidence, both from the state of Washington. Amid all your busyness, take time to reflect on how much your customers appreciate all that you do.  My order arrived Friday and was worth the [...]

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