Here’s what was in my e-mail inbox this morning:
I really enjoy visiting your tearoom. The staff is always friendly, attentive and nice. The food is delicious. And the tea selection is dizzying. I only wish I lived even closer so I could go more often! I just wanted to let you know that you’re all doing a terriffic job. Thank you. Nancy.
Nancy – thank you! Taking the time to write is so thoughtful and we appreciate it. I will be sure to pass this on to our staff.
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